International Call & Text: (English/France) +1 809 673 5553 | (Español) +1 829-781-4460 | (USA | CANADA | PUERTO RICO) Toll Free 1 800 673 9585
PRIVACY POLICY
1. INTRODUCTION AND SCOPE At Dominican Mobility (“Company”, “we”, “our”, or “us”), we respect the privacy of our customers, website visitors, and users of our services. We have implemented this Privacy Policy to explain how we collect, use, store, protect, and process personal information gathered by means of our website, reservation system, contact forms, telephone calls, WhatsApp, email, or social media platforms. Any information that you voluntarily provide to Dominican Mobility will be treated with the highest standards of confidentiality and security. By accessing our website, making a reservation, or using any of our mobility scooter, wheelchair, electric wheelchair, walker, and rollator rental services, you acknowledge that you have read and understood this Privacy Policy. Dominican Mobility provides services throughout Punta Cana, Bávaro, Cap Cana, Uvero Alto, Miches, Bayahíbe, La Romana, and surrounding areas.
2. WHAT INFORMATION IS COLLECTED Users of our website may browse without being obligated to submit personal information; however, we may collect certain personally identifiable information to facilitate requested transactions. The information we collect includes, but is not limited to, names, addresses, telephone numbers, e-mail addresses, dates of birth, credit card numbers, accommodation details (such as hotels, resorts, villas, or Airbnbs for delivery and pickup), and any other personally identifiable information you affirmatively provide to us. Furthermore, our web servers may automatically recognize your domain name or IP address for system administration purposes and to assess website traffic. We may also utilize cookies—short strings of text sent from a web server to a web browser—to personalize features, analyze traffic, and improve the overall functionality of our website based on the data we collect.
3. HOW COLLECTED INFORMATION IS USED The information we collect is strictly utilized to assist you with reserving and renting mobility vehicles, providing information concerning our rental fleets, conducting necessary transactions, and servicing your account. Additionally, this information allows us to provide you with discounts, promotional offers, and opportunities that may be of interest to you, while assisting us in evaluating staff performance and improving our facilities and services. We may compile anonymous statistics and analysis about our customers’ use of our products to provide better customer service in the future. We attempt to retain the collected information only for commercially reasonable periods of time or as required by applicable laws to fulfill the specified purposes.
4. WITH WHOM THE INFORMATION MAY BE SHARED As a general rule, Dominican Mobility does not sell, rent, or provide any personally identifiable information to unaffiliated third parties without your express permission. We may share the personal data you provide with our trusted business partners and service providers who act on our behalf to process payments, manage communications, or facilitate the delivery and pickup of mobility equipment. These parties are governed by strict confidentiality obligations. We may also disclose user information in special cases when we believe in good faith that such disclosure is required by applicable law, to comply with legal processes, or to protect the rights, property, or safety of Dominican Mobility, our customers, or the public. We do not collect or share sensitive information regarding racial origin, political opinions, or religious beliefs.
5. SECURITY PROCEDURES AND USER CHOICES We are highly concerned with the security of your personally identifiable information and employ a combination of technological, physical, and administrative methods to protect your data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal information using Secured Sockets Layer (SSL) technology and other protocols, no data transmission over the Internet can be guaranteed to be absolutely secure. You maintain the right to amend, correct, update, or delete your information at any time. We also provide you with the opportunity to opt-out of the gathering of specific personally identifiable information or marketing promotions by adjusting your browser settings to refuse cookies or by contacting us directly.
6. APPLICABLE LAW AND CONTACT INFORMATION Our collection and use of information are governed by the laws of the Dominican Republic, specifically adhering to the applicable data protection and privacy regulations. By using our services, you signify your express consent to our collection and use of data as described herein. Dominican Mobility reserves the right to modify this Privacy Policy from time to time to reflect operational or legal changes. Should you have any specific questions regarding privacy, or if you wish to update your information or opt-out of communications, please contact Dominican Mobility via our official website at https://dominicanmobility.com, by e-mail at , or by phone at +1 (809) 673-5553.
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us.
Contact Information
Dominican Mobility
Punta Cana, La Altagracia, Dominican Republic
📧 Email:
📞 Phone: +1 (809) 673-5553
🌐 Website: https://dominicanmobility.com
📩 Contact Form: https://dominicanmobility.com/contact/